Syracuse is a complete documentary management system and Digital Ready (ILSDR) adapted to any size and typology of libraries.
Syracuse, the ILS new generation !
A modern solution, Syracuse places inter-professional relationships at the heart of the management application, facilitating collaborative work (news feed, notifications,…) for professionals and allowing them to interact with users as well (suggestions, segmentation, etc).
Libraries constantly have to adapt to its user's new demands. Through the flexibility of its settings, technical interoperability, ability to manage networking and its regular evolution, Syracuse provides professionals with the assurance of possessing a tool that is always adapted to their challenges.
Integrated Library Systems (ILS) designed during the age of physical collections are faced with archiving problems at a time when the digital age is in full swing. With Syracuse, we offer professionals a uniform and unified work environment regardless of the document medium.
Besides the calculation of statistics, performance evaluations allow professionals to target their actions by taking into account the limits and achievements of their activity. Syracuse provides you with the data you need to make an informed decision in the library's missions.
Syracuse guarantees the quality of your document channel. Advanced management of profiles and privileges allows you to specify possible areas of intervention for each professional. From document monitoring to the loan process, each user exercises proper and controlled usage.
The user comfort of an application (intuitive interface, online help, notifications, etc.) and embedded automation tools (derivation, enrichment, reminders, etc) allow library professionals to be more efficient and focus on their main duties.
With Syracuse, the user is the focus of the information system. Syracuse allows the library to implement a real CRM (citizen relationship management) policy. Knowing what users want makes it possible to keep improving the services offered to them.
A collaborative work tool, focused on the professional’s everyday usage habits
Syracuse is an interactive and collaborative solution. From the moment he logs on, the professional user enjoys the use of an interface relevant to his activity, which embeds a news feed system that keeps him informed on what is happening on the network and media library, while being automatically notified of tasks he needs to perform. Syracuse truly becomes his virtual office.
With Syracuse, your information system becomes proactive. All sub-modules in the ILS (catalog, circulation, periodicals, etc) offer notifications in the news feed. The user will therefore be automatically informed about the release of a statistical report, communication request to be processed, new suggestions, orders to be processed, etc).
Every authorized user may easily publish information relating to his activity, library news or any other topic likely to be of interest to his colleagues. He can easily find in a single click all his publications in order to correct or delete them. The user can follow all posts published on the whole network or display those from his own organization.
Apart from those available from the Syracuse ILS homepage, each professional may configure his favorites in each module of the Syracuse Pro interface. These favorites may be internal within the Syracuse application or external and appear in this case within a frame (example: monitoring site used repeatedly by the professional or a corporate blog).
Modern tools to make searches and the associated processes easier in your collections
Syracuse gives professionals a powerful search engine that allows them to quickly and finely query objects managed by the ILS module (documents, copies, authorities, orders, etc). All the lists of results obtained can be exported in configurable formats and can enrich carts in which the professional has many advanced processing tools.
Syracuse offers library professionals a high-performing and relevant search tool, allowing them to quickly perform accurate queries on collections through the use of facets. Each professional can save his more frequent searches in order to relaunch them quickly from the interface. Quick searches are accessible at any moment on all objects managed by the ILS.
Results are provided in the form of results tables, for which columns or the sorting order can be customized by each professional. All lists of results can be exported directly into several formats or by the creation of carts. Display and export formats can be customized. With regard to details of a record, a collapsible preview zone offers various displays that the administrator can fully modify.
The cart is a transverse and collaborative tool allowing professionals to prepare object selections (records, copies, authorities or users) in order to then perform batch operations on them (exports, creation of an order form, replacement of a field value, etc). Carts may either be personal or shared by several professionals when they are involved in a common project.
Syracuse provides the library professional with a simplified environment for performing batch operations on objects in the system. It allows applying different types of processes on a cart (creation of fields, assignment of a value, etc). A preview function allows checking the result before launching a batch modification. Of course, these functions are subject to privileges and only authorized users can access them. Processing may be carried out in real time or scheduled for a desired date. A dashboard allows the professional to track the proper execution of all the processes launched.
A solution that combines performance with ease of use
Syracuse allows you to manage in a standardized environment all your physical and electronic archives. From the derivation of records to simplified cataloging tables and automated enrichment, Syracuse eases the management of catalogs while guaranteeing that desired quality standards are met. Administration tools let you accurately define your catalog policy.
Syracuse allows the configuration of data entry tables according to the type of document and/or authenticated user. Therefore, for the same document, it is possible to have a “minimal” table with very little metadata and a more exhaustive cataloging table used only by certain users. Cataloging tables have several levels of control on the form and content of data to guide the user during data entry, thereby guaranteeing the quality of the document base over time.
Records may be automatically enriched by external content (4th cover, comments and reviews, etc) originating from various sources. Syracuse also allows associating primary documents with a record and indexing them in full text for those that have been provided in PDF. In addition, the Syracuse digital library module allows enriching the solution with advanced management and sharing features.
In its standard edition, Syracuse offers many forms of standardized authorities (Author physical person, Subject common name, etc) or non-standardized authorities (e.g.: publisher). Authority records may be retrieved from the Bibliothèque Nationale de France or SUDOC with the full inclusion of notes and cross-references. Any modification made to the authority record will automatically be reflected in all related bibliographic records. The library professional has features that allow him to guarantee the quality of his authority repository (merge, detection of unrelated records, etc).
Syracuse has developed significant expertise in the automation of the catalog. From the simplified derivation of records to the numerous data loaders provided in the standard edition, as well as the real-time retrieval of BnF or Libfly Pro records, everything has been thought of to make things easier for library professionals and enable them to concentrate on value-added tasks.
Precision with bibliographic descriptions and help tools for tracking subscriptions
Syracuse allows you to summarize your collection of periodicals with the desired level of precision, from simply the name of the collection to the detailed description of each volume and their copies. It also provides professionals with the tools that allow him to keep track of and optimize his subscription policy, whether it concerns physical or electronic publications.
Magazine titles are included in the catalog and therefore have all the same management characteristics presented in the cataloging module – simplification of tables, selection of fields and subfields, indexing, etc. The management of 4xx link fields is fully supported (continuation of, is the supplement of, replaced with, etc).
Each issue of a physical periodical also has a record generated automatically during the process in which the parts of the periodical are entered. Each volume is considered a copy and can therefore be loaned if a reader wishes to do so. For e-magazines, Syracuse allows you to describe information specific to each magazine (access URL in particular).
For each publication, delivery methods may be specified, and as many subscriptions as necessary can be defined. Several possibilities are open to the library professional in charge of recording deliveries in order to maximize the automation of this step. Tracking reports allow the library to identify missing issues in one click. The status of the collection is calculated automatically and displayed according to the MARC standard.
In the record of a volume, articles in a publication may be extracted. This gives access to a separate record that provides information on authors, illustrators, photographers, number of pages, topics covered, etc. This structure allows managing continuity in document searches between extraction records, copies and the title record. Digital documents can be associated in order to periodically share real magazine articles with the public.
A comprehensive tool for professionals optimizing their document policy
Syracuse covers all the steps that make up the purchasing process – initial suggestions from the public and/or monitoring by professionals, consideration followed by the placing of orders, management of reception and reminders to supplies, and budget tracking. The main functions of the program (retrieval of descriptive elements, embedded document search, availability of information, manual modifications, etc.) are what make this module as efficient as it is.
Syracuse allows libraries to identify and manage planned orders from the public and professionals. Users enter their suggestions, if any, directly in the portal. Librarians may also enter their own suggestions to be reviewed by their colleagues in charge of acquisitions. Statuses then make it possible to sort objectives and create carts of documents to be ordered. The built-in notification system allows the librarian to be informed of suggestions from the moment he logs on.
Syracuse provides libraries with a built-in system for tracking all the stages of its relationship with its suppliers: contact form, order management, market management, automatic reminders, etc. Syracuse adapts to the order processing chain that the library wants (centralization or not, validation chain, etc) and offers the professional a user-friendly tool to quickly draw up order forms and tracking their proper delivery.
Syracuse allows libraries to drive their acquisition policies by defining the various accounting and analytical budgets annually and by providing professionals with the tools for tracking consumption of prepared budgets. Budgets are impacted in real time by all operations performed on the library (undertaking, reception, cancellation of orders, etc).
A tool panel to make the everyday management of your archives easier
Syracuse guarantees high-quality management of your collections by ensuring the traceability, mobility and security of your documents. Syracuse makes powerful description, search, location and administration tools available to professionals for their collections and copies.
Syracuse offers a versatile structure for the description of copies. The library can as such create the information zones needed for the proper management of its collections and have a solution that adapts closely to the desired usage. Syracuse ensures the traceability of collections through the fine management of the statuses of copies and offers library professionals processing tools in batches.
Syracuse offers libraries checking and phasing out features, facilitating the management of its collections over time. Syracuse allows easy use of portable inventory scanners and the management of partial checks on collections. At the end of the checking phase, batch operations to process missing documents will be available to the library professional.
The data selection tool allows the library professional to conduct advanced searches on all management objects (data on copies, loans, reservations, order forms, volumes in a subscription, etc). It allows performing requests creating complex links on large volumes of data and which may be memorized. Results are given in the form of tables, for which the choice of columns and sort order can be customized. All tables of results obtained are exportable by default in csv format to be reused in a spreadsheet.
Consistent robustness and flexibility of the loan policy
With Syracuse, you will gain access to a flexible and scalable solution in managing the way you make your collections available. From the number of documents that can be borrowed to where the user chooses to pick them up, all of your lending rules can be configured. The ease of use of manual loan tools and the interfaces with automated systems also aim to make this Syracuse sub-module an asset in your relationship with your users.
Syracuse allows you to adapt the desired loan policy finely to your requirements. Each organization may define its own document circulation rules (loans, reservations, extensions). In the case of a network of libraries, Syracuse will allow you to easily set up a double-level circulation with a shuttle service for certain organizations on one side and for others, movement of the user instead of the document.
User comfort in loan and return interfaces allows the library professional to own both a productivity-oriented product (series of loans during busy periods) and one that helps in providing recommendations. At any given moment, the professional will have at his fingertips key information on the library user in front of him and can access his full profile in a single click. All snags and/or system messages may generate alerts. In order to ease the workload of library professionals, the return of a document to a library in the network will automatically update location and transit information without the need for any intervention on their part.
With Syracuse, define your reservation rules with precision. The system notifies the library professional of pending reservations to process either directly when the document is returned or through the professional’s office when the document is on the shelf. Syracuse also allows you to manage communication on the spot regarding documents in stores and/or precious documents. The user is informed via several channels (SMS, e-mail, letter, portal, mobile) of the availability of a document.
Syracuse interfaces optimally with specialized devices developed by the main providers on the market. Syracuse does not challenge your policy in terms of equipment, allowing you to distinctly configure messages exchanged between each automated return machine or robot set up in your institution.
Syracuse offers a redundant module that allows recording loans and registrations of new users in the event of a network outage. Once the connection is recovered, the professional user can then view the transactions to be transferred to the server in the Syracuse web interface. After executing this transfer as a background task, he will obtain a publication report.
A powerful evaluation system targeting user relations
Syracuse provides a comprehensive and complete component in the decision-making process. A wide range of available statistics allows professionals on the network to obtain a 360° vision of users’ practices and needs. This module also includes the management of the user base used throughout Syracuse modules in order to have advanced user relation functions.
Syracuse enables the library to manage all relationships with its users: registration, circulation of physical documents and digital loans, areas of interest, notifications, etc. In the context of the ILS module, this system allows managing individual borrowers, local authorities and relay libraries. The descriptive user file is based on a structure made up of zones and sub-zones that the library can adapt accordingly.
Syracuse’s decision-making module integrates an infocenter tool and therefore allows opening statistical tools and facilitating their exploration through different interfaces. An multidimensional OLAP cube containing data is directly accessible via Excel and allows any professional user to generate pivot tables on his own. This decision-making module also allows defining KPIs so that you can track the library’s objectives at a glance.
Syracuse allows library professionals to query the user base with advanced functions in order to build up lists of homogeneous users for which it will provide the latest notification tools: e-mail, SMS, messages in the portal, pushes through newsletters, registration with a DSI, signing up for events, etc
Strength in numbers while preserving individual specificities
Syracuse natively includes a multi-organization operating mode particularly adapted to library networks. While facilitating the rationalization of work habits and the quality of a shared catalog, the Syracuse ILS is a solution designed to allow each partner in a network to express his specificities through the rules and settings of the solution.
The Syracuse ILS is based on the concept of an organization. Organizations may group X different libraries. This approach makes it possible to share content and services between the organizational units (catalog, user directory) while allowing management rules specific to each unit.
Authentication on the professional portal is mandatory and only members of the network are recognized. Professional users are dispersed in several organizations and only access the professional intranet, its features and data within the context or limits of their own organization, taking into account the profile that central administrators have assigned to them.
Certain users in the network are also in charge of central administration, and as such access the portal throughout all organizations in order to globally administer the system, data and users.
Compliance with standards and technical openness as the bases for development
Syracuse has been developed in compliance with documentary and IT standards. Apart from your independence in the reversibility of the system (export of your bibliographic data, authorities and readers), Syracuse offers all the tools and interfaces expected of a modern software solution.
Syracuse offers various modules that allow you to display your catalog according to various protocols: Z39.50; SRU/SRW; OAI. You will therefore be able to place your library at the heart of partnership efforts (regional catalog) and/or expose your specific local collections in order to promote them.
Syracuse is an open-source software range. As such, the ILS module can run with another portal or display its web services to be used on a third-party portal such as a university resource center or a citizens’ portal.
In addition to configurable data export utilities, our clients may also use a complete and documented web services environment (WDSL).