Syracuse . Document portal
Document portal

In an era of social networks, mobile technologies and information in a flash, the document portal is the ultimate indispensable tool for the management, mediation and appreciation of the services in your library.

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Relevance
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Deliver a quick and relevant service using features that closely correspond to your users' daily habits.

Visibility
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The swell in information traffic has made it increasingly harder to exist. This is why visibility is essential for the dynamism of your library.

Loyalty
close Loyalty

On the all-in-one portal, the reader's views are heard and he feels at home.

Outreach
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A full coordination platform at reader's and librarians' service

Recommendations
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Using tools to help you share and promote your content, turn your library into a discovery corner.

All-in-one experience
close All-in-one experience

A unified entry point to all your physical and digital collections to offer your users a richer experience.

Accessibility
close Accessibility

To meet users' new expectations, your library needs to be accessible everywhere, at all times, and to everyone.

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settings Les fonctionnalités

Content management system (CMS)

Powerful yet easy to use, the CMS allows you to design and liven up your website. Dedicated to promoting document services, it offers professionals the tools that allow them to focus on outreach.

Design and graphic customization

The portal is a communication tool that will boost your visibility. With Ermes, opt for a portal firmly anchored in the current web design and user comfort trends. And create a portal that reflects your style!

Accessibility

Readability, access by disadvantaged communities, native compatibility with all types of peripheral devices used by your readers, dedicated application for smartphones – demand the best when choosing your portal solution, to be seen everywhere by everyone.

 

Communication tools

To draw attention to your news updates and develop close and constant ties with your users, use the built-in diary, newsletter and information push features that you will find in the standard edition of Ermes.

OPAC 2.0

A powerful and modern search interface to quickly find the document you are looking for and to borrow or reserve it. The reader may also read an extract of it, find out the name of the author or take advantage of other suggestions and feedback relating to the document sought.

Discovery Tool

Ermes, a discovery tool, offers your users uniform and intuitive access to all your local physical and digital collections (catalogs and digitized collections) and online resources.

Sharing digital libraries

Ermes allows you to share and promote your heritage collections or local digital document bases (gray literature, digitized conferences, reference documentation).

Outreach tool

With Ermes, apply a simple tool to advise your readers on a daily basis – favorites, theme-based collections, exhibitions, etc. are then promoted on the portal. Many tools for exchanging and interacting are also available.

 

Customized services for the user

To each his own portal! Ermes allows each user to be greeted and advised with a personal touch. From the online registration to personalized recommendations, Ermes allows you to forge ties with each registered user on the portal.

Decision-making

Ermes is also a tool for analysis and help in decision-making that gives you all the keys to understanding and upgrading your library’s online services – from the organization of the portal to the use of your digital resources.

Ermes has its own built-in CMS, offering true flexibility to professionals when dealing with document objects shared by the portal. It also enables fully controlling the evolution of our solution and enriching it as we go along with features adapted to what our clients need. A proprietary CMS does not necessarily mean a closed system – openness to web objects, sharing its own objects and web services make Ermes a modern and interoperable tool.

 

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Simplified browsing

Rich menus, related links, footers, site maps, search engines, etc – internet users have a large number of possibilities when it comes to browsing through your content. The properties assigned to each page easily allow you to set up information walls (all news, all our articles, etc); All of these fully configurable elements enable you to build a portal that matches your editorial identity.

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Targeted dissemination

Ermes allows adaptation dedicated sub-portals to a theme or a type of audience. You can therefore increase your attractiveness to younger users by adapting a youth website or by highlighting in particular your heritage through a specific website. This multi-site method allows you to delegate authorizations.

There are few things as unexciting as a portal that looks like any other… Ermes opens up an infinite number of possibilities in graphic customization, design and editorial freedom. Our graphic workshop is at your service to make the Ermes portal your online showcase!

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A portal that reflects your style

The infinite possibilities that Ermes offers for customizing your portal  allow you to create a website that internet users can easily identify, in line with your corporate identity. Offer your users an appealing online experience as a modern portal makes it possible to attract users within the first few minutes of their visit.

 

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Custom-built design

A showcase with an innovative design increases the value of your services and content, boosting your institution’s presence on the internet. Recreate online the soul of your physical library and the main concepts that characterize your structure: your identity, areas of specialization and how you communicate. Your brand will therefore be fully reflected in your online portal for clear and optimal communication.

Almost one out of two people in France logs on to the internet from his mobile phone. To stay relevant, you now need to reach these people on their preferred device. While targeting as many readers as possible, offering disadvantaged communities access to your services is a legal requirement for many of you. While this access may often be delayed, it remains morally indispensable. Being accessible also means expanding the visibility of your portal through the web.

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Dissemination

Ermes allows sharing content from the portal on blogs and social networks, thereby multiplying incoming links to your site. This form of dissemination revitalizes your portal and allows your library to go further than its own portal by optimizing its presence on the various online broadcast channels: Facebook, Google+, specialized networks such as Libfly, etc. Our portals have also been designed to meet natural listing criteria and strengthen  your online presence.

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Multi-peripheral support

Ermes is a portal that is natively and wholly responsive and adaptive design. It therefore makes it possible for your content and services to be viewed from any type of peripheral device. For professional users, you can specify for each type of content whether it has to be shared on all channels (smartphone, tablet, PC/MAC) and you can also offer your users a dedicated menu that is more adapted to the user-friendliness of a smartphone.

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Disadvantaged communities

Ermes is the only document portal on the market to have been awarded the accessiweb label by the BrailleNet association in France (bronze label three silver stars). This label emphasizes Archimed’s desire to truly ensure the compliance of its developments with W3C/WAI accessibility standards. In the scope of the project, we will show you how to maintain the accessibility of your personalized Ermes website over a long term.

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Multilingual support

With Ermes, create a multilingual website supporting multiple alphabets in order to adapt your content to your users. Several languages may be declared – the user then makes his choice, which will be remembered for his future visits. In this way, you will be able to accommodate users of all horizons, overcoming language barriers and making your services accessible in foreign languages. For portals serving cultural or heritage purposes, you will be able to offer them in your regional language.

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Dedicated application for smartphones

The application MobiLitté available for iOS and Android systems allows the registered library member to find the library’s services in an application installed on his smartphone. Available in a standard or customized version in stores, this application completes your online presence. The user has your library in his pocket!

Ermes provides professionals with a panel of tools allowing them to relay library-related news online, inform users of upcoming events and what is happening at the library, and personally notify each user on events relevant to his areas of interest. This will strengthen your users’ loyalty and involvement in your institution.

 

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Events management

Through an attractive and easy-to-use calendar for librarians and library users, you can communicate on conferences, workshops, courses, cultural events or exhibitions taking place in your institution. You may create as many calendars as you wish and for certain events, manage your users’ online registrations. The calendar is highlighted in several ways: emphasis given on the homepage, events indexed in the portal’s search area, direct access via a menu on the portal, etc.

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Newsletter

The library can offer its users a way to stay informed of what’s happening at the library through the circulation of newsletters. Each newsletter created by the library has a default page on the portal allowing the latest issue to be published and archives of previous issues to be accessed. By default, this page also includes a registration section so that the user may subscribe to or unsubscribe from the newsletter accordingly. The subscription system is intelligent and can detect duplicates in the database.

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Push and notifications

Prepare and share subscription lists and content aimed at your users on diverse and varied themes – new arrivals, favorites, events, files, etc. Your professional teams can easily configure the mailing list registration process (automatic subscription, subscription upon the user’s request, easy unsubscription, etc) and track the popularity of each push generated.

Ermes responds to an audience that is currently accustomed to using new information technologies and dependent on searches  on web portals. It facilitates access to information by combining speed, relevance, and refinement by facets. It offers quick access to associated documents and services and also allows the reader to find out details of the document that may interest him.

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Powerful search engine

Ermes provides internet users with a powerful search engine. Relevance is a crucial concept in the way users perceive the quality of the online library. This is why Ermes enables the modular configuration of the way the relevance of results is calculated. This calculation can be configured for each search scenario proposed. By default, among documents of equal relevance, the most recent ones will be boosted and therefore given priority in the display.

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Search help tools

Many features are available to help your users when they conduct searches. First of all, the auto-complete function allows assisting your users by proposing a list of terms based on the first few letters typed. Next, facets and word clouds offer them the possibility of refining their request. The system also relies on document repositories (authorities, thesaurus) and may widen your users’ queries in order to avoid returning zero results. All these tools can be configured for each search scenario created by administrators.

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Viewing results

A shortlist allows readers to immediately borrow or reserve a publication if they wish to do so, or directly access the digital document online. Its layout follows the reading direction and isolates the contents of the record of actions that the reader may perform (review, cart, selection). Information on the availability of the document is also displayed clearly in order to provide such information immediately to the user.

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Comprehensive and enriched detail

Th detailed information page is adapted to readers who wish to know more about the document, obtain reviews by other readers, view excerpts or illustrations or even go to suggestions for similar resources. The display format of a full record can be configured using administration tools – headers, tabs and contents of tabs. The user will be able to switch from one document to another to view details of search results and return at any moment to the list of search results.

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Administering OPAC 2.0

One of Ermes’ strengths resides in the total freedom given to configure and enrich search scenarios made available to users. For each scenario, it is possible to specify the calculation of relevance, the search table used, facets and bounces offered to the user, sorts, grouping of results  or available export formats. The display of results (list, details) ad enrichment services can also be configured by administrators.

Regardless of where you are, the medium you are using or the theme of your collections, access all your document archives from a single entry point – your library’s portal. Your users can search, look up and comment on all publications and documents that are of interest to them.

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Promoting online resources

In addition to research, Ermes’ CMS allows libraries to promote the various sources to which they have subscribed. Direct access with unified authentication is possible from the portal if the reader specifically wishes to access a given source. In order to ease libraries’ management of authentication, Archimed has set up a technical gateway allowing any publisher to interface seamlessly and securely with an Archimed portal.

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Aggregated search

Aggregated searches simplify access to content and transform your portal into a real 360° multimedia platform: e-books, online music, paper books, DVDs and VOD – all media and formats are offered within the same tool. Your users will then benefit from a portal that gathers a wide variety of documents, considerably enriching their searches and user experience.

 

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Unified search

In addition to the aggregated search, Ermes also integrates a unified search engine. This metasearch engine remains indispensable for accessing certain databases which, due to technical or legal constraints, do not allow their metadata to be downloaded. For ease of use, the challenge is therefore combining the aggregation and unification of sources with user comfort in both cases: relevance of results, facets, suggestion clouds, etc.

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Source management

With our centralized Marketplace, take advantage of dozens of available search connectors and multimedia enrichment connectors. Compile your own selection of free or paid content for an adapted response to your users’ expectations. You will then be in perfect control over your digital content policy and centralize your management tasks on a single platform. The centralized Marketplace ensures the standardization of metadata, SSO and the update of available content in your portal.

 

In addition to access to the library’s bibliographic resources and online content, Ermes also allows sharing digital collections managed locally and/or gathered from remote partner sites.

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Promoting digital documents

While digital documents may be accessed via aggregated searches in Ermes, libraries may also choose to offer a website dedicated to their digital collections. In addition to Ermes’ search capabilities, its multimedia players allow users to enjoy a smooth and regular browsing experience. Read books, view images, listen to music or watch films uninterrupted through the portal. Stay close to your users throughout their entire experience.

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Managing digital collections

Archime’s digital library manager offers a full professional environment that combines document and digital file handling features for the description and management of any type of digital document. Multimedia players are the same between the portal and the back office. For further information on the digital library solution, follow the guide!

The flexibility of Ermes’ CMS and its integration with document objects provide professionals with simple and powerful tools – in addition to sharing the catalog – to advise and stage their collections in order to showcase them to their audience.

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Recommendations

The unified access to your collections allows you to create selections that group documents of all media: DVDs, digital books, online music, paper book or online video, etc. You can as such publish selections of recommendations relating to the seasonal theme (back to school, Booker prize, holidays, etc) or current events at the library. Recommendations can generate traffic on your online portal and highlight your teams’ skills in picking and discovering reading material.

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Library portfolios

To bring out the best in your teams’ editorial effort, compile subject portfolios that will reach your audience over a longer term and truly make your portal a discovery corner. Ermes allows your media library to easily create document paths, portfolios or mini-sites for exhibitions. These tools are ideal for promoting the specific collections of your institutions.

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Exchanges with users

Through contributions, surveys, embedded forms, the integration of chat objects (Ubib) or Bibliosésame, set up various synchronous or asynchronous exchange channels with your users via your portal in order to take into account their requests for services, suggestions on acquisitions, etc.

With Ermes, offer each user the portal that suits him. Apart from content offered according to his profile (reader category, areas of interest, recommendations, etc.), the portal gives each registered user a personal area comprising numerous tools.

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My library

All of the reader’s activity is saved in a dedicated area on the portal which the reader can access in order to view his activity wall, modify his profile and preferences or sign up for an event. In this area, the user will find a cart, in which he can keep all the resources that has caught his attention and/or tags that he has used for marking documents. And of course, he will be able to see here all the documents currently being borrowed and reserved.

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Profiling

With profiling, place the reader at the heart of your library’s information system. By improving how you target your users, you can configure recommendations either according to your preferences or automatically to maintain an active relationship and encourage your users to explore your collections. Readers may also inform you of their areas of interest directly from the portal.

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Information push

Apart from newsletters and signing up for subscriptions you have prepared, your readers may create monitored searches on their own in order to regularly receive new results that meet the criteria they have specified. From the portal’s homepage, you can also allow the reader to find the latest documents looked up and/or notify him of publications to be returned soon.

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Contributions

Take your portal into the web 2.0 age with surveys, reviews and ratings. These contributions allow your users to give their opinions on your content and services. However, you stay in control of what is published through your choice of settings – the publication of reviews is either immediate or subject to prior validation by the administrator. You may also highlight certain reviews on your portal by punishing them automatically on the Libfly network.

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User management

Ermes possesses its own user directory, which can be looked up directly on the web in the back office. It can be enriched either manually by administrators or by importing a third-party system (ILS, corporate directory, etc), or automatically via SSO. The portal allows the user to register online if the library requires it. More advanced operations allow authorized library professionals to create usage profiles in the portal and associate users with them.

Ermes is a tool for analysis and help in decision-making that gives you all the keys to understanding and upgrading your media library. You therefore access all the strategic statistics of your portal.

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Statistics

For statistics on access to editorial pages including your site’s main key performance indicators, Ermes embeds the Google Analytics component natively and allows you to benefit from the performance of this analysis platform and the positive impact on your ratings due to its use.

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Search and resources

The search statistics offered natively in Ermes allow you to identify the popular access points to your content (search scenario, selections, folders, etc). Statistics on the use of your electronic resources allow you to calculate your Return on Investment (ROI) in relation to the amount of your subscriptions. The Ermes decision-making module also enables a comparative analysis over two periods, in order to gauge changes in user habits. You will then be able to determine a relevant editorial strategy with greater visibility.